FAQs

 1. WHERE DO YOU SHIP FROM? 

Items are shipped from our warehouse in Dubai. 

 

2. WHAT AREAS DO YOU NOT SHIP TO?

We ship all over the UAE except to some areas. The following are non-serviced areas (NOT covered in shipping)

  • Jebel Ali Free Zone
  • Abu al Abyad
  • Al Tawelah
  • Al Shalelah
  • Al-Aryam Island
  • Ghantoot
  • Habshan
  • Al Mu'azaz
  • Al Ad'la
  • Swehan
  • Halat Al Bahrani
  • Khalifa Port
  • Liwa Oasis
  • Marawah
  • Sila
  • Liwa
  • Dalma
  • Al Adla
  • Al Faya
  • Al Haffar
  • Al Khatim
  • KIZAD
  • Sowwah Island
  • Zayed Military City
  • Nahwa
  • SAIF ZONE
  • Nahil
  • Sweihan
  • Rimah
  • Al Khazna
  • Al Arad
  • Al Dhahrah
  • Al Wagan
  • Al Qoua
  • Huwaylat
  • Hadhf
  • Ma'ali
  • Masfut
  • Shariyah
  • Sinadil
  • Sufayri
  • Suhaylah
  • Adgat
  • Al Badiyah
  • Al Haybah
  • Dahir
  • Haqil
  • Harat Zutut
  • Harf
  • Hatiyah
  • Lakayym
  • Masah
  • Maydaq
  • Mu'taridah
  • Mukhtaraqah
  • Murbad
  • Murrah
  • Ramlah
  • Riyamah
  • Saqamqam
  • Siqattah
  • Zuyud

 


3. WILL THIS ITEM GET TO ME BEFORE _________? 

If you plan to give one of our items as a holiday gift, we do not recommend buying the items during the month when the holiday is happening. There is a risk of the item not arriving there on time. We are not held responsible for items that do not arrive before specified dates.

 

4. CAN I CHANGE MY ADDRESS/ORDER? 

Please email us as soon as possible if you wish to change or cancel your order. Note that once the item has been fulfilled and marked as shipped, we are not able to make any changes or cancellations to your order.


Have a question?
E-mail us at support@ownthetrend.ca !